Privacy Policy

1. Introduction and Scope

Tailaro is an online platform that enables tailors and tailoring businesses to manage customer orders, measurements, appointments, billing, and related operations. This Privacy Policy applies to personal data collected through our website, applications, and related services operated by Kaitoz.

If you provide personal data through the Service, including customer data, you confirm that you are authorized to provide such data and consent to its processing in accordance with this Privacy Policy.

2. Information We Collect

We collect information to provide and improve the Service. This information generally falls into two categories.

Information you voluntarily provide: business and account information such as name, business name, email address, contact details, customer names, customer contact details, body measurements, order details, fabric preferences, appointment schedules, and payment-related records you enter in the Service.

Information collected automatically: technical and usage information such as IP address, device type, browser type/version, operating system, access times, viewed pages, session duration, and interaction patterns.

For paid features, limited transaction-related metadata may be processed. Sensitive payment details are handled by third-party payment processors and are not stored by Kaitoz.

3. How We Use Your Information

We use collected information to operate, maintain, secure, and improve the Service. This includes account management, tailoring workflow support, customer/order handling, support communications, and reliability improvements.

We may send important service-related notices and policy updates. If you opt in, we may also send product or feature updates.

Aggregated and anonymized data may be analyzed to improve performance and develop new features.

4. Customer Data Responsibility

As a Tailaro business user, you may enter customer personal data, including body measurements, contact details, and order history. You are solely responsible for obtaining appropriate customer consent and complying with applicable data protection laws.

Kaitoz processes customer data on your behalf to provide the Service and does not use it for unrelated purposes.

5. Data Sharing and Disclosure

We do not sell or rent personal data. Data may be shared with trusted service providers for hosting, analytics, email delivery, and payment processing, only as necessary to provide the Service.

We may disclose data if required by law or legal process, or to protect rights, property, or safety of Kaitoz, users, or others.

If you share generated reports or documents with third parties, Kaitoz is not responsible for downstream handling by those third parties.

6. Data Storage and Retention

We retain personal data only as long as needed for the purposes described in this policy or as required by law. Account data is typically retained while your account is active.

For prolonged inactivity, we may notify you before deactivation or deletion. Upon account deletion, data may be deleted or anonymized unless retention is legally required.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to support functionality, improve user experience, and analyze usage. You can control cookies through browser settings, though disabling them may affect Service functionality.

Integrated third-party services may use their own cookies under their own policies.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or alteration. No transmission or storage method is guaranteed to be completely secure.

You acknowledge that use of the Service is at your own risk.

9. Your Rights

Depending on applicable law, you may have rights to access, correct, update, delete, restrict, or object to certain processing, and to request a copy of your data.

Requests may be submitted through the contact information below. We will respond within a reasonable timeframe and as required by law.

10. Third-Party Links

The Service may contain links to third-party websites or services. Kaitoz is not responsible for their privacy practices, content, or policies. Please review their policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions are effective when posted. Significant updates may also be communicated through the Service or email.

Continued use of the Service after updates are posted constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at: support@kaitoz.com