Terms of Service

1. Service Description

Tailaro is an online platform that enables tailors, tailoring businesses, and their customers to manage orders, measurements, appointments, billing, and related tailoring operations through our website and associated applications. The Service may include features such as customer measurement records, order tracking, appointment scheduling, invoice generation, fabric and inventory management, and other business management tools.

The Service may be offered in free and paid versions. Availability, feature scope, and functionality may change at our discretion.

The quality, accuracy, and suitability of records generated through the Service depend primarily on information provided by users. Kaitoz does not guarantee specific business outcomes or fitness for particular operational needs.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this requirement and can enter into a binding agreement.

3. Account Registration and Responsibilities

You may be required to register an account to access certain features. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for safeguarding your login credentials and all activity under your account. Kaitoz is not responsible for loss arising from unauthorized account access. You must notify us immediately if you suspect unauthorized use.

Each user may maintain only one account unless explicitly authorized otherwise.

4. Acceptable Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not misuse the Service or interfere with normal platform operation.

Prohibited conduct includes, without limitation, fraud, malware distribution, unauthorized system access, impersonation, and any use that violates applicable laws.

Kaitoz may suspend or terminate access if prohibited behavior is detected.

5. User Content and Responsibility

Data, text, measurements, customer information, and other content you submit remain your responsibility. You are solely responsible for ensuring submitted content is accurate, lawful, non-infringing, and compliant with applicable data protection laws.

Kaitoz does not verify user-generated content for accuracy and is not responsible for errors, omissions, or outcomes resulting from such content.

6. Customer Data and Privacy Obligations

You may store customer personal data (for example, names, contact details, and body measurements) in the Service. You are responsible for obtaining appropriate consent and for handling that data in compliance with applicable privacy laws.

Kaitoz handles data in accordance with our Privacy Policy. By using the Service, you consent to that handling.

7. Intellectual Property Rights

All software, designs, templates, logos, trademarks, and other materials made available through the Service are owned by Kaitoz or its licensors and protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable right to use the Service for personal or business tailoring management purposes. You may not copy, modify, distribute, sell, or create derivative works without prior written permission.

8. Paid Services and Billing

Some features require payment. Prices, billing cycles, and payment terms are displayed at checkout. Kaitoz may update pricing or feature availability at any time, subject to applicable law.

Unless otherwise stated, payments are non-refundable once a paid feature has been accessed or used.

9. Termination

You may stop using the Service at any time and may terminate your account through available account settings where provided.

Kaitoz may suspend or terminate your access at its discretion, without prior notice, if you violate these Terms or applicable laws.

On termination, access may be revoked and data may be deleted or retained as required by law.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available". Kaitoz makes no warranties regarding availability, reliability, accuracy, or suitability of the Service.

We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the fullest extent permitted by law, Kaitoz is not liable for indirect, incidental, special, or consequential damages arising from your use of or inability to use the Service, including data loss, business interruption, customer disputes, or financial loss.

12. Modifications to These Terms

Kaitoz may update these Terms at any time. Changes become effective when posted. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.

14. Contact Information

If you have questions regarding these Terms, contact us at: support@kaitoz.com